Return Policy
At Deli Gozo, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to assist you with our Return Policy. Please read the following guidelines carefully.
You have 30 calendar days from the date of purchase to return an item. To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging.
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping costs are non-refundable.
If you received a damaged or defective item, we will gladly exchange it for the same product. Please contact us at [email protected] with a description of the issue and a photo of the damaged item within 7 days of receiving your order.
You will be responsible for covering the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
If you have any questions about our Return Policy or need assistance with a return or exchange, please contact us at [email protected]. We are here to help and ensure your shopping experience with Deli Gozo is as enjoyable as possible.
Note: This Return Policy is subject to change without prior notice, and the version posted on our website at the time of your purchase will apply to your order. Please review our Return Policy before making a purchase.